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PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect personal information in connection with our property management services. By using our website or submitting information to us, you consent to the terms outlined below.

1. Information We Collect

We collect personal information directly from you when you submit rental applications, contact us, or otherwise interact with our services. This may include:

Contact Information: Name, phone number, email address, and mailing address.
Rental Application Information: Financial details, employment information, references, and other relevant personal data required to process rental applications.
Communications Information: Details of communications, including phone numbers used for SMS and email correspondence.

2. Use of Information

We use the information collected for the following purposes:

To process and evaluate rental applications.
To manage and communicate with tenants, property owners, and applicants.
To comply with legal obligations and requirements.
To ensure the efficient operation of our property management services.

3. Protection of Your Information

We are committed to safeguarding your personal information. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. Personal information is only accessible by authorized personnel and is not shared with third parties, except as necessary for the purposes outlined in this policy or as required by law.

4. Disclosure of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to:

Credit reporting agencies, financial institutions, or other third-party service providers as necessary for processing rental applications.
Legal or regulatory authorities when required by law, court order, or in the defense of legal claims.
Authorized third-party service providers assisting in property management, maintenance, or tenant communications, who are contractually obligated to protect your information.

5. SMS Consent and Communications

By providing your phone number, you consent to receive SMS messages from RE/MAX Associates Property Management.

Purpose of SMS Messages: Communications may include updates on rental applications, tenancy details, property management issues, and other related services.
Consent Handling: SMS consent will not be shared with third parties or affiliates and will not be used for unrelated marketing purposes.
Message Frequency and Charges: Message frequency may vary based on the status of your application, tenancy needs, or inquiries. Message and data rates may apply.
Opt-Out and Assistance: You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at assocpmservice@gmail.com.

6. Retention of Information

We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once information is no longer required, it will be securely disposed of or anonymized.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time. If you have any concerns about how your data is handled or wish to exercise these rights, please contact us at assocpmservice@gmail.com.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. All updates will be posted on our website with an updated effective date.

9. Terms & Conditions for SMS Communications

By providing your phone number and consenting to SMS communications, you agree to the following:

Purpose of Messages: SMS messages include communications related to rental applications, tenancy information, property management updates, and related services provided by RE/MAX Associates Property Management.
Message and Data Rates: Standard message and data rates may apply. Messaging frequency may vary.
Opt-Out: You can opt out at any time by replying STOP. No further messages will be sent.
Assistance: For help, reply HELP or contact assocpmservice@gmail.com.
No Sharing of Consent: Your SMS consent will not be shared with third parties or affiliates.